Warranty Coverage

Our 90-day parts and labor warranty covers all repairs. This guarantees free replacement of any parts installed by our technician within 90 days in case of issues. Please note that physical damage, impact damage, LCD, and/or liquid damage are not covered under warranty.

Before initiating a warranty replacement, our technicians will conduct a thorough inspection of the device to check for any impact, LCD, or liquid damage. It's essential for us to ensure that the part/s being claimed under warranty and the device in which the part/s are installed remain consistent from the installation date, as per Primitive's protocol.

Parts that do not adhere to warranty guidelines will not be eligible for replacement under warranty. Additionally, parts that were not replaced by a Primitive technician will also not qualify for warranty replacement.

In the event of such circumstances, rest assured, we will provide you with the best possible price for your part replacement, ensuring your satisfaction. However, if you opt not to replace the part claimed under warranty upon the technician's arrival, a service fee will be charged.

Warranty Voids

Damaged glass & LCD

Cracked Glass

LCD Damage or Lines

LCD Stain

Warranty Form

Your Warranty Information

Your information is secure, private and will not be shared with third parties.

By authorizing Primitive Tech Repair, Services & Solutions, you agree to the terms outlined in the service estimate: warranty excludes coverage for physical or liquid damage, subject to inspection for warranty claims; fall damage may result in additional unforeseen issues; warranty only applies to parts repaired by Primitive Tech Repair, Services & Solutions and services performed on the specified device with matching MOBILE ID; warranty is valid only with electronic or paper copy of the form; customer-supplied parts are not covered under warranty, and Primitive Tech Repair, Services & Solutions is not liable for associated manufacturer defects; Primitive Tech Repair, Services & Solutions assumes no responsibility for data loss before or after repairs, although efforts will be made to protect and secure data; it is the device owner's responsibility to back up and save all data before service; devices containing liquid-resistant adhesive risk damage during repair, forfeiting liquid resistance with Primitive Tech Repair, Services & Solutions not held liable for future liquid damage.

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Warranty Coverage

Our 90-day parts and labor warranty covers all repairs. This guarantees free replacement of any parts installed by our technician within 90 days in case of issues. Please note that physical damage, impact damage, LCD, and/or liquid damage are not covered under warranty.

Before initiating a warranty replacement, our technicians will conduct a thorough inspection of the device to check for any impact, LCD, or liquid damage. It's essential for us to ensure that the part/s being claimed under warranty and the device in which the part/s are installed remain consistent from the installation date, as per Primitive's protocol.

Parts that do not adhere to warranty guidelines will not be eligible for replacement under warranty. Additionally, parts that were not replaced by a Primitive technician will also not qualify for warranty replacement.

In the event of such circumstances, rest assured, we will provide you with the best possible price for your part replacement, ensuring your satisfaction. However, if you opt not to replace the part claimed under warranty upon the technician's arrival, a service fee will be charged.

Warranty Voids

Damaged glass & LCD

Cracked Glass

LCD Damage or Lines

LCD Stain

Warranty Form

Your Warranty Information

Your information is secure, private and will not be shared with third parties.

We may contact you by:

Warranty Coverage

Our 90-day parts and labor warranty covers all repairs. This guarantees free replacement of any parts installed by our technician within 90 days in case of issues. Please note that physical damage, impact damage, LCD, and/or liquid damage are not covered under warranty.

Parts that do not adhere to warranty guidelines will not be eligible for replacement under warranty. Additionally, parts that were not replaced by a Primitive technician will also not qualify for warranty replacement.

In the event of such circumstances, rest assured, we will provide you with the best possible price for your part replacement, ensuring your satisfaction. However, if you opt not to replace the part claimed under warranty upon the technician's arrival, a service fee will be charged.

Warranty Voids

Damaged glass & LCD

Cracked Glass

LCD Damage or Lines

LCD Stain

Warranty Form

Your Warranty Information

Warranty Coverage

Our 90-day parts and labor warranty covers all repairs. This guarantees free replacement of any parts installed by our technician within 90 days in case of issues. Please note that physical damage, impact damage, LCD, and/or liquid damage are not covered under warranty.

Parts that do not adhere to warranty guidelines will not be eligible for replacement under warranty. Additionally, parts that were not replaced by a Primitive technician will also not qualify for warranty replacement.

In the event of such circumstances, rest assured, we will provide you with the best possible price for your part replacement, ensuring your satisfaction. However, if you opt not to replace the part claimed under warranty upon the technician's arrival, a service fee will be charged.

Warranty Voids

Damaged glass & LCD

Cracked Glass

LCD Damage or Lines

LCD Stain

Warranty Form

Your Warranty Information

About SmartFix

Brooklyn Area

San Francisco Area