Warranty Coverage

• All repairs are covered under our 90-day parts and labor warranty. This means if you are having issues with any of the parts installed by the technician within 90-days, we will come out and replace them absolutely free! (Physical damage, Impact damage, LCD and/or Liquid damage are not included in warranty coverage)

○ Prior to a warranty replacement, the device will be inspected for impact, LCD and/or any liquid damage. Primitive technicians will ensure the part/s being claimed under warranty and the device in which the part/s are installed, are consistent from installation date.

• Any part/s that do not fall under warranty guidelines will not qualify for a warranty replacement. Furthermore, any part/s that has not been replaced by a Primitive technician will not qualify for a warranty replacement.

○ If such circumstances occur, we will make sure we offer you the best price possible for your part replacement, guaranteed! (If you decide to not replace the part being claimed under warranty once the technician arrives, you will be charged a service fee.)

Warranty Voids

Damaged glass & LCD

Cracked Glass

LCD Damage or Lines

LCD Stain

Warranty Form

Your Warranty Information

Your information is secure, private and will not be shared with third parties.

You authorize Primitive to perform the work described in the service estimate. Warranty does not cover physical or liquid damage exposure and is subjected to inspection if a warranty is claimed. Fall damage is residual and may incur unforeseen damage. Warranty will only cover parts repaired by Primitive and services rendered on the device with the matching MOBILE ID stated on the form. Warranty is ONLY valid with either an electronic or paper copy of this form. If customer is supplying service parts, (i.e. SCREEN, BATTERY or OTHER), parts will NOT be covered under warranty and/or be held liable for manufacturer defects. Primitive will NOT be held liable for DATA LOSS before or after repairs are rendered but will ensure all efforts to protect and secure data. It is the responsibility of the devices’ owner to ensure all data is backed up and saved prior to installation of any service requests. Devices containing liquid resistant adhesive risk being damaged during any physical damage and/or repair. The device will no longer be liquid resistant and we will NOT be held liable for future liquid damage.

We may contact you by:

Warranty Coverage

• All repairs are covered under our 90-day parts and labor warranty. This means if you are having issues with any of the parts installed by the technician within 90-days, we will come out and replace them absolutely free! (Physical damage, Impact damage, LCD and/or Liquid damage are not included in warranty coverage)

○ Prior to a warranty replacement, the device will be inspected for impact, LCD and/or any liquid damage. Primitive technicians will ensure the part/s being claimed under warranty and the device in which the part/s are installed, are consistent from installation date.

• Any part/s that do not fall under warranty guidelines will not qualify for a warranty replacement. Furthermore, any part/s that has not been replaced by a Primitive technician will not qualify for a warranty replacement.

○ If such circumstances occur, we will make sure we offer you the best price possible for your part replacement, guaranteed! (If you decide to not replace the part being claimed under warranty once the technician arrives, you will be charged a service fee.)

Warranty Voids

Damaged glass & LCD

Cracked Glass

LCD Damage or Lines

LCD Stain

Warranty Form

Your Warranty Information

Your information is secure, private and will not be shared with third parties.

We may contact you by:

Warranty Coverage

○ Prior to a warranty replacement, the device will be inspected for impact, LCD and/or any liquid damage. Primitive technicians will ensure the part/s being claimed under warranty and the device in which the part/s are installed, are consistent from installation date.

• Any part/s that do not fall under warranty guidelines will not qualify for a warranty replacement. Furthermore, any part/s that has not been replaced by a Primitive technician will not qualify for a warranty replacement.

○ If such circumstances occur, we will make sure we offer you the best price possible for your part replacement, guaranteed! (If you decide to not replace the part being claimed under warranty once the technician arrives, you will be charged a service fee.)

Warranty Voids

Damaged glass & LCD

Cracked Glass

LCD Damage or Lines

LCD Stain

Warranty Form

Your Warranty Information

Warranty Coverage

○ Prior to a warranty replacement, the device will be inspected for impact, LCD and/or any liquid damage. Primitive technicians will ensure the part/s being claimed under warranty and the device in which the part/s are installed, are consistent from installation date.

• Any part/s that do not fall under warranty guidelines will not qualify for a warranty replacement. Furthermore, any part/s that has not been replaced by a Primitive technician will not qualify for a warranty replacement.

○ If such circumstances occur, we will make sure we offer you the best price possible for your part replacement, guaranteed! (If you decide to not replace the part being claimed under warranty once the technician arrives, you will be charged a service fee.)

Warranty Voids

Damaged glass & LCD

Cracked Glass

LCD Damage or Lines

LCD Stain

Warranty Form

Your Warranty Information

About SmartFix

Brooklyn Area

San Francisco Area